Shipping

Thank you for choosing TOK Jewellers for your online shopping needs. We strive to provide a seamless and enjoyable shopping experience, including a hassle-free shipping process. Please take a moment to review our shipping details below.

Free Express Shipping Australia-Wide: We are delighted to offer FREE express shipping across Australia through Australia Post for all online orders. Enjoy the convenience of swift and reliable delivery to your doorstep at no additional cost. Please note that at this time, we do not offer international shipping.

Made to Order: To ensure the highest quality and attention to detail, all online purchases at TOK Jewellers are made to order. Our skilled artisans and craftspeople dedicate their expertise to crafting your items, a process that takes approximately 4 weeks. We appreciate your patience and understanding as we strive to deliver products that meet the highest standards of excellence.

Delivery Time: Once your order is ready for dispatch, you can expect delivery within 1 – 3 business days. Our commitment to express shipping ensures that you receive your products promptly, allowing you to enjoy them as soon as possible. Rest assured that we work diligently to process and dispatch orders efficiently.

Order Tracking: Keep track of your order every step of the way with our reliable tracking system. As soon as your package is dispatched, you will receive an email notification containing the tracking details. Use this information to monitor the real-time progress of your delivery.

Shipping Confirmation: Upon dispatch, you will receive a shipping confirmation email with all the necessary details, including the expected delivery date. This confirmation ensures you are well-informed about the status of your order.

Contact Us: If you have any questions or concerns regarding your order, shipping, or any other inquiries, our customer support team is here to assist you. Please reach out to us at info@tokjewellers.com.au or 1300 101 735.

Thank you for choosing TOK Jewellers. We appreciate your trust in our products and look forward to providing you with an exceptional shopping experience.

Happy shopping!